FAQ

Find answers to common questions about our Power BI dashboards, data integrations, pricing, training and ongoing support

Yes. Dashboards are designed around the specific systems, data and reporting priorities of each business to ensure the insights provided are genuinely useful for decision making.
Yes. Many of our clients start with a core dashboard and expand it over time as new insights or reporting needs emerge.

Yes. Power BI can connect to a wide range of cloud-based and on-premise systems including accounting software, Point of Sale (POS) systems, Customer Relationship Management (CRM) software, SQL databases, industry specific software and spreadsheets. We bring data from multiple systems together into a single reporting model to provide a complete view of business performance.
Yes. One of the key benefits of Power BI is the ability to combine data from different systems into a single dashboard. This allows businesses to see relationships between sales, customers, operations and financial performance.
Before creating your dashboards, we review your data to identify inconsistencies, gaps and opportunities to improve accuracy. This ensures your reports are built on reliable information and provide insights you can trust.
Yes. One of the benefits of bringing data together into a single reporting model is that inconsistencies or gaps in the data often become much more visible. This can help businesses identify data quality issues and improve the accuracy of their reporting over time.

Yes. Power BI can connect to a wide range of cloud-based and on-premise systems including accounting software, Point of Sale (POS) systems, Customer Relationship Management (CRM) software, SQL databases, industry specific software and spreadsheets. We bring data from multiple systems together into a single reporting model to provide a complete view of business performance.
Yes. In most cases, a Power BI Pro license will be sufficient (approximately $22 + GST per user) and allows you to see data refreshed up to 8 times per day. For more frequent refreshes, a Power BI Premium license may be necessary (approx. $36 + GST per user).
Timeframes vary depending on the complexity of the data sources and reporting requirements. Many dashboards can be developed within 4-6 weeks of data access being provided.

No. Dashboards are designed to be intuitive and easy to use. We provide training and ongoing monthly support to ensure your team understand how to navigate the dashboards and interpret the insights they provide.
Yes. Ongoing support is available for a monthly fee and includes monitoring data refreshes, user support, resolving any issues that arise and ensuring your dashboards continue to run smoothly. Monthly check-ins can also be arranged to review insights and discuss potential actions based on the data.
Yes. Power BI is built on Microsoft Azure and uses enterprise-grade security to protect your business data. Your data is encrypted, and access to your dashboards is controlled so only authorised users can view the information they have been given access to.

Where needed, we can also control what information different users can see — for example, ensuring managers only have access to the data relevant to their team or area of the business.

Your data remains secure while giving your team easy access to the information they need.

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